Samsung account U.S. Privacy Notice


Effective October 29, 2021

Samsung Electronics Co., Ltd., along with our affiliates and subsidiaries (collectively, “Samsung”), respects your concerns about privacy. This Samsung account U.S. Privacy Notice applies to the personal information we obtain through your Samsung account and its services and features (collectively, “Services”). It does not apply to information collected by other apps, websites or services provided by Samsung.

This Privacy Notice supplements the Samsung Privacy Policy for the U.S. (available at https://account.samsung.com/membership/terms/privacypolicy) and provides additional information about how we may collect, use, and share your personal information in connection with our Services. In the event that any portion of this Privacy Notice conflicts with the Samsung Privacy Policy for the U.S., the relevant provisions of this Privacy Notice will govern.


Information We Obtain

Samsung account is your one-stop account to enjoy some of our Samsung services and features. When you first create a Samsung account, we may collect information such as your name, nickname, date of birth, gender, phone number, password and email address.

Once you set up your Samsung account and log in, you can use convenient features on your Samsung devices. When you use your Samsung account, we may collect and maintain information about you in various ways.


Information You Provide Directly

You may have the option to save information to your Samsung account, such as:


You also may provide us information when you register a product through our product registration process.

In addition, when you contact customer service about the Services, your communications, including any information you provide regarding your identity and product or service you’re contacting us about, may be collected.


Information We Collect While Using Specific Services

With your Samsung account, certain services and features become available. For example, you can back up your data and restore it anytime, or synchronize your data between your Samsung devices, share your profile and files with others, and find your device when it’s lost. For these services and features to work, we need to collect certain information, including the following:

If you enable Call & text on other devices, we may collect information such as contacts, messages, and message and call logs so you can experience multi-device communication. To properly sync calls to your secondary device, we may momentarily access your calls to relay them to your secondary device in real time. We do not maintain a copy of these calls.


You can connect and interact with other Samsung account users on our social media platforms, such as Samsung Members Community. We may collect content you provide through or on the Community, such as your profile information, posts and comments (including media you upload) and information on the products you register (including warranty information), as well as communication (including information you submit) with our customer team and other Community members (including the content of personal messages).

Group Sharing allows you to easily send files and other information, such as contacts and profile information to multiple Samsung account users at once. We may collect the media you choose to send, as well as your contacts and your profile information.


We may collect personal information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We may use third-party analytics services, such as Google Analytics and Firebase Analytics. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Services and to help improve the Services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/. To learn more about Firebase Analytics, please visit https://firebase.google.com/policies/analytics.


How We Use the Information We Obtain

We may use the information we collect for the following purposes:

We may use and combine the information we collect about you from our Services with data from other services or features you use, your devices, and other sources as well as information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. If you consent to receive our marketing communications, we may combine information we collect about you from the Services with data from other Samsung services or features to provide you with marketing.


Information Sharing

As stated above, this Privacy Notice supplements the Samsung Privacy Policy (available at ,https://account.samsung.com/membership/terms/privacypolicy), which describes our information sharing practices.


Notice to California Residents

Californian consumers can find out more about their privacy rights in the “California Consumer Privacy Statement” section of the Samsung Privacy Policy available at https://account.samsung.com/membership/terms/privacypolicy.


Updates to This Privacy Notice

We will update this Privacy Notice to let you know if we change how we collect and process your information in our Services if we’re required by law. The date when the document was last updated is shown at the top of this Privacy Notice.