Samsung Electronics Co., Ltd., along with our affiliates and subsidiaries (collectively, “Samsung”) respect your concerns about privacy. This Galaxy Store U.S. Privacy Notice applies to the personal information we obtain through Galaxy Store. It does not apply to information collected by other apps, websites or services provided by Samsung.
This Privacy Notice provides information about how may collect, use and share your personal information in connection with Galaxy Store. Our Privacy Policy at https://account.samsung.com/membership/terms/privacypolicy(“Samsung Privacy Policy for the U.S.”) will also apply to your use of Galaxy Store, and should be read in conjunction with this Privacy Notice. The Samsung Privacy Policy for the U.S. provides additional information about our personal information practices, including how to contact us. In the event any portion of this Privacy Notice conflicts with the Samsung Privacy Policy for the U.S. the relevant provisions of this Privacy Notice will govern.
Information We Obtain
Through Galaxy Store, Samsung may obtain information about you in various ways.
Information You Provide Directly
Account, contact and biographical information, such as Samsung account ID, email, name, date of birth, gender, country and telephone number;
Information related to event participation, such as when you choose to participate in an event or promotion offered through Galaxy Store, we collect information you submit to participate in such event or promotion, such as name, telephone number, address, email and other information you submit; and
Customer service related information, such as when you contact customer service and your communications, including any information you provide regarding your identity and the product or service you’re contacting us about.
Information About Your Use of Galaxy Store
In addition to the information you provide, we may collect information about your use of our Galaxy Store through software on your devices and by other means. We may collect:
Device and software information, such as device type and model, country, country specific code, telecommunication provider information, language setting, software information, including operating system version, mobile country code/mobile network code, device identifiers and other unique identifiers (such as IP address, IMEI and Universal Unique ID), and app version you use to access Galaxy Store ;
Diagnostic, technical, error and usage information, including how, when and for how long you use Galaxy Store, including when Galaxy Store or any app downloaded through Galaxy Store was installed or deleted and when you resume and suspend game apps. We collect information related to what events or promotions you participate in. We collect information related to coupons, event codes or other promotions you have and use, including whether you have registered to Samsung Points and Samsung Rewards. We also collect information about your use of Galaxy Store, including how you interact with content offered through Galaxy Store, such as what games you played, what games we recommend for you , when you start, stop, restart, or finish a game, what kinds of custom events (such as a tutorial or level completion and item purchase) in the games you play, what game and game videos you may be interested in, and information stored on cookies and web beacons we have set on your device;
Transaction-related information, such as information related to purchases of apps and subscriptions (including what was purchased, for how much, when and the payment method). When you apply for a refund, we also collect additional information (depending on how the purchase was made) such as bank account name and number, issuing bank, contact information (such as phone number and Samsung account ID), product or service purchased, date of payment, payment amount, payment method, approval number and reason for cancelation or refund.
We also may collect other information about you, your devices and apps, and your use of Galaxy Store in ways that we describe to you at the time of collection or otherwise with your consent.
How We Use the Information We Obtain
We use the information collected for the following purposes:
identify and authenticate you so you may use Galaxy Store;
provide you with Galaxy Store;
improve and customize your experience with Galaxy Store, such as delivering content and responses tailored to you and the way you interact with Galaxy Store;
respond to your requests, inquiries and instructions made through Galaxy Store;
allow you to interact with and use Samsung and participating third-party apps and services;
operate, evaluate and improve Galaxy Store and our business (including developing new products and services; enhancing and improving our products and services; managing our communications; analyzing our products, services and customer base; conducting market research; performing data analytics; and performing accounting, auditing and other internal functions);
protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
comply with and enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Notice and the Privacy Policy.
We may combine personal data collected from your use of other Samsung apps and services for the purposes above.
If you are a California consumer, for more information about your privacy rights, please see the section of the Samsung Privacy Policy called “California Consumer Privacy Statement” available at https://www.samsung.com/us/account/privacy-policy.
Updates to This Privacy Notice
This Privacy Notice may be updated periodically to reflect changes in our personal information practices with respect to Galaxy Store or changes in the applicable law. We will indicate at the top of this Privacy Notice when it was most recently updated.